Frequently Asked Questions

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order
 whose status you wish to view.


Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed
 on the Invoice you see before confirming your order.


Q: Do you ship to APO/FPO, Alaska, Hawaii, Puerto Rico, or Overseas?
A: Yes we ship worldwide.


Q: Do items come with a warranty?
A: No, all items are in used condition unless otherwise specified and are sold "as is, where is". All parts we ship out
 are inspected and in working condition unless stated otherwise in the description.


Q: You state that you buy Ducatis in any condition. How do I contact you about buying my Ducati?
A: Please send the following information about your Ducati to service@gothamcycles.com:

• Title Status (Clean / Salvage / Rebuilt / Lien / Bill of Sale Only)
• Mechincal Condition (Known Issues)
• Cosmetic Condition (Known Issues)
• Current Mileage
• Service History / Records Available
• Paint (Original / Repaint / Custom Paint)
• Aftermarket Parts / Accessories Included
• Additional Stock Parts / Spares Included
• Physical Location of Ducati / Parts
• As Many Detailed Pictures as Possible
• Contact Information

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